Privacy policy

Moniq AB
Company registration number: 559336-4275
Address: Boängen 114, 718 31 Frövi
Email: support@moniq.se
Phone: +46 73 725 73 00
Responsible person: Emma Monelius

At Moniq AB ("Moniq", "we", "us"), we value your privacy and strive to always protect your personal data in the best way possible. This policy explains how we collect and process your personal data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

1. What personal data do we collect?

We collect the following types of personal data:

Name, address, phone number, and email address.
Payment information and purchase history.
Information about your interactions with us (e.g., via our website or customer support).
Technical data, such as IP address, browser type, and usage data.

2. How do we collect personal data?

Your personal data is collected when you:

Purchase or order our products and services.
Contact our customer service or communicate with us via email or phone.

3. Purpose and legal basis for processing

We process your personal data for the following purposes:

To manage your orders and purchases.
To provide customer service and support.
To communicate with you regarding your purchases or to inform you about news and offers (if you have given consent for this).
To analyze and improve our services and products.

The legal basis for the processing is either the fulfillment of a contract, consent, or our legitimate interest in improving our business.

4. How long do we store your personal data?

We store your personal data only as long as necessary for the purposes for which the data was collected or as long as we are legally required to retain it.

5. Sharing of personal data

Moniq AB never sells your personal data to third parties. However, we may share your data with trusted partners who provide services to us, such as:

Payment service providers.
Shipping and logistics companies.
IT service providers.

These parties are only allowed to process your personal data according to our instructions and may not use it for their own purposes.

6. Your rights

You have the right to:

Request access to your personal data.
Correct incorrect information.
Request that we delete your personal data (subject to certain legal obligations).
Object to the processing of your personal data for marketing purposes.

To exercise your rights, please contact us at support@moniq.se.

7. Changes to this privacy policy

We may update this privacy policy when necessary. Any changes will be published on our website and will take effect immediately after publication.

If you have any questions regarding this policy or the processing of your personal data, please feel free to contact us via email or phone.